Thank you for considering THE NO.17 INSIDER. This disclaimer is intended to provide you with a clear understanding of the terms and scope of the membership. Please take the time to read it carefully before purchasing or using the platform. By accessing or using this website or purchasing a membership, you acknowledge and agree to this Disclaimer, along with our Terms of Use and Privacy Policy. If you do not agree to these terms, please refrain from using the website or purchasing a membership.

This website is owned and operated by NO.17 HOUSE and provides access to THE NO.17 INSIDER membership platform. The resources and information offered are intended for educational and informational purposes only. While we aim to provide accurate, high-quality content, the membership is designed to serve as general guidance and inspiration. It is not a substitute for professional advice tailored to your specific needs or circumstances.

Sharing any information, resources, or trade discounts provided within The No.17 Insider membership to any third party is strictly prohibited and constitutes a legal breach of copyright and confidentiality.

CANCELLATION & REFUND POLICY

All membership sales are final, and THE NO.17 INSIDER does not offer refunds under any circumstances. You recognise and agree that your purchase is final and you shall not be entitled to a refund for your membership. In the event that this agreement expires or is terminated, no portion of any payments previously provided shall be owed or be repayable or refunded to you. Upon signing up, you will receive immediate access to all membership benefits, including exclusive resources, information, supplier directories and trade discount opportunities. Due to the nature of the service, refunds cannot be offered. To ensure transparency, we have created a detailed FAQ page to address common questions, and we welcome inquiries before your purchase. If a membership discount or offer is ever issued, the credit or discount is only applicable toward future fees for use of the Service in line with the T&C’s of the offer and is not convertible into cash or any type of refund.

While we strive to provide comprehensive insights into NO.17 HOUSE, we can’t guarantee that all your questions will be answered. Some details or rooms may be missing as the platform is constantly evolving, growing and being updated. If there’s something you feel is missing or the required information isn’t included, please don’t hesitate to use your Ask The Insider monthly question or reach out to our team. We’ll do our best to assist you whenever possible.

We understand that our service is based on providing exclusive information, which is why it is accessible only through a password-protected account. This means there are limitations to what you can preview about the membership before making a purchase. If anything feels unclear, we encourage you to reach out to our team with any questions before signing up, as all payments are final.

Our annual membership subscription is provided on an ongoing basis and will automatically renew each year. You may cancel your subscription at any time by emailing info@no17house.com. Your subscription will remain active until the end of the current subscription period and will terminate at its conclusion. Please note that if you cancel your membership before the end of the term, no refund will be issued. Similarly, if your subscription renews automatically and you choose to cancel afterward, refunds will not be available.

FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY

The content and resources provided on this website are intended for educational and informational purposes only. They are not, and should not be considered, professional advice. While the team behind this website consists of professionals and the information shared reflects their expertise, it is not a substitute for guidance from a qualified professional who understands the specifics of your individual situation and project. We have made every effort to ensure the accuracy and value of the information provided. However, nothing on this website should be interpreted as a recommendation, nor should it replace consultation with a professional. We strongly encourage you to seek tailored advice from a qualified expert to address your unique needs and circumstances. THE NO.17 INSIDER, NO.17 HOUSE, its employees, and its owners cannot be held responsible for any errors, omissions, or inaccuracies on this website, nor for any damages or losses resulting from the failure to seek appropriate professional advice.

SUPPLIER RELATIONSHIPS AND TRADE DISCOUNTS

As a member of THE NO.17 INSIDER, you may access content or services provided by third parties, including links to their websites and platforms ("Third-Party Content"). Please note that we do not control, endorse, or assume responsibility for any Third-Party Content. This includes, but is not limited to, materials that may be misleading, incomplete, erroneous, offensive, or otherwise objectionable. Any dealings or correspondence with these third parties are strictly between you and them, and you accept that your use of Third-Party Content or interactions with these providers is at your own risk. We are not liable for any loss or damage resulting from these engagements.

Our services may also link you to additional third-party websites, platforms, products, services, or information ("Third-Party Services"). NO.17 HOUSE & THE NO.17 INSIDER does not manage or oversee these services, nor are we responsible for their operation, terms, or practices. It is your responsibility to ensure compliance with the terms of access and use for any Third-Party Services you engage with, including managing your passwords, credentials, or tokens securely. Should you share your information with a third party, that transaction is considered a distribution initiated by you, not NO.17 HOUSE OR THE NO.17 INSIDER.

At THE NO.17 INSIDER, we’ve carefully curated an address book of trade partners and suppliers whose ethos aligns with the quality and style of NO.17 HOUSE. While we are proud to recommend them, these suppliers operate as independent businesses and we cannot guarantee that your experiences will always meet expectations. We reserve the right to add or remove suppliers from the platform based on our own experiences or feedback we receive from members or other sources at any time.

We make every effort to keep information about vendor websites, products and trade discounts up to date. However, we cannot ensure that these will remain active, unchanged, or accurate indefinitely during your membership. Suppliers may modify or withdraw discounts, products, or services without prior notice and NO.17 HOUSE and THE NO.17 INSIDER cannot be held responsible for such changes. If a required trade discount is discontinued after the start of your membership term, refunds will not be provided and NO.17 HOUSE and THE NO.17 INSIDER cannot be held responsible for such changes. Terms and conditions with individual suppliers will vary, and it is up to each supplier to determine the specifics of their requirements. To make the most of your experience with trade partners, we suggest carefully reviewing a supplier’s terms of service and checking lead times before placing an order. Trade discounts may not be applicable to all of a supplier's products, as they are subject to the supplier's discretion and terms. NO.17 HOUSE and THE NO.17 INSIDER has no involvement in or liability for these decisions. Please note that using this website, including implementing suggestions or resources provided, does not create a professional-client relationship between you and NO.17 HOUSE or any of its professionals, suppliers or trade partners.

USER’S PERSONAL RESPONSIBILITY

By using this website (THE NO.17 INSIDER and NO.17 HOUSE), you acknowledge and accept full personal responsibility for the outcomes of your actions. You agree to bear full responsibility for any harm or damage you may experience as a result of using, or choosing not to use, the information and resources provided on this website. It is your responsibility to exercise judgment and perform due diligence before taking any action, implementing any plans, or making any purchases based on suggestions or recommendations from this website.

NO GUARANTEES

You acknowledge and agree that THE NO.17 INSIDER makes no guarantees regarding the outcomes of any actions you take, whether based on recommendations from this website or otherwise. THE NO.17 INSIDER provides educational and informational resources designed to support users in home decorating and related endeavours. However, you understand that your ultimate success or failure depends on your own efforts, unique circumstances and numerous factors beyond the NO.17 HOUSE and THE NO.17 INSIDER’S control or knowledge. You also accept that past results achieved by others — whether clients, customers or users of this website — are not a promise or guarantee of similar outcomes for you. The application of principles shared on this website may yield different results for each individual and there is no assurance that you or anyone else will achieve the same level of success.

ERRORS AND OMISSIONS

This website serves as a public resource offering general information that is intended to be accurate, complete and up-to-date; however, no promises or guarantees are made regarding its accuracy or reliability. While we have taken reasonable steps to ensure the information provided is correct, we cannot guarantee that the website is free from errors or omissions. By using this website, you acknowledge that some information may be inaccurate or incomplete and agree to conduct your own due diligence to verify any details or resources before taking action. You expressly agree not to rely solely on the information provided here.

REVIEWS

From time to time, we may share reviews of products, services or other resources, including books, suppliers, homewares and more. These reviews reflect the honest, good-faith opinions of the author. While we strive to provide transparent and accurate assessments, we encourage you to conduct your own due diligence and not rely solely on reviews shared on this website.

AFFILIATE LINKS

THE NO.17 INSIDER participates in affiliate marketing and may include affiliate links on some pages of this website. This means that we may earn a commission when you click on or make purchases through these links. As part of our commitment to quality, we only affiliate with products, suppliers and experts that we believe will offer genuine value to our customers and followers. Occasionally, THE NO.17 INSIDER may reference or recommend other products, services, advisors, consultants or experts. These references are provided for informational purposes only and should not be interpreted as endorsements or guarantees of accuracy. THE NO.17 INSIDER offers this information as a resource, but it is your responsibility to independently investigate and evaluate any product, service or expert before making a decision.

NO WARRANTIES

THE NO.17 INSIDER makes no guarantees or warranties about the performance or functionality of this website. Additionally, THE NO.17 INSIDER makes no representations or warranties, whether express or implied, regarding the accuracy, completeness, or reliability of the information, content, materials, documents, programs, products, books, or services provided on or through this website. To the maximum extent allowed by law, THE NO.17 INSIDER expressly disclaims all warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

LIMITATION OF LIABILITY

You agree to release NO.17 HOUSE and THE NO.17 INSIDER from any and all liability or loss that you or any person or entity associated with you may experience as a result of using the information provided on this website or through resources available for download. You further agree that NO.17 HOUSE and THE NO.17 INSIDER shall not be held liable for any form of damages, whether direct, indirect, special, incidental, equitable, or consequential, arising from your use of this website.

The information, software, products, and services offered on or through this website may contain inaccuracies or typographical errors. The content is periodically updated, and THE NO.17 INSIDERand its suppliers reserve the right to make changes or improvements to the website at any time. THE NO.17 INSIDER and its suppliers make no guarantees about the suitability, reliability, availability, timeliness, or accuracy of the information, software, products, services, or related graphics provided on the website for any specific purpose. To the fullest extent permitted by applicable law, all such information, software, products, services, and related graphics are provided "as is," without warranty or condition of any kind.

THE NO.17 INSIDER and its suppliers expressly disclaim all warranties and conditions regarding the information, software, products, services, and related graphics, including implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement. To the fullest extent allowed by law, THE NO.17 INSIDER and its suppliers shall not be liable for any direct, indirect, punitive, incidental, special, or consequential damages, or any other damages, including but not limited to damages for loss of use, data, or profits. This applies to any claims arising from or in connection with the use or performance of the website, delays or inability to use the website, the provision of or failure to provide services, or any information, software, products, services, and related graphics obtained through the website. This limitation applies regardless of whether the claim is based on contract, tort, negligence, strict liability, or otherwise, even if THE NO.17 INSIDER or its suppliers have been advised of the possibility of such damages. If you are dissatisfied with any portion of the website or these terms of use, your sole and exclusive remedy is to stop using the website.